Privacy Policy

1 Introduction

Welcome to EMITTER ("EMITTER", "we", "our", or "us"), an online EV Charging Station Directory available at EMITTER

EMITTER helps users discover EV charging stations across India and allows individuals, businesses, charging point operators (CPOs), property owners, and organizations to submit and manage charging station listings.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you:

• Visit our website
• Search for EV charging stations
• Register for an account
• Submit or manage charging station listings
• Purchase free or paid listing plans
• Contact us or use our services

By using EMITTER, you agree to this Privacy Policy.

2 About EMITTER

EMITTER is an independent online EV charging station directory. EMITTER provides information submitted by users, businesses, charging station operators, and other contributors to help EV drivers locate charging stations.

EMITTER is not a charging network operator, electricity provider, government authority, or certification agency unless expressly stated.

3 Account Information

When you register, we may collect:

• Full Name
• Email Address
• Mobile Number
• Password (stored securely using encryption)

4 Business Information

If you create a business profile or purchase a paid plan, we may collect:

• Business Name
• Contact Person
• Business Address
• GST Number (Optional)
• Billing Details

Providing a GST Number is optional and is used only for billing, GST invoice generation, and applicable tax compliance.

5 Charging Station Listing Information

If you submit a charging station listing, we may collect:

• Station Name
• Business or Operator Name
• Address
• City
• State
• PIN Code
• Location Coordinates
• Contact Information
• Website
• Charger Types
• Connector Types
• Charging Capacity
• Operating Hours
• Pricing (if provided)
• Amenities
• Images
• Description

Information submitted for listings may be displayed publicly on the EMITTER website.

6 Search Information

When visitors search for charging stations, we may collect information such as:

• Search keywords
• Selected filters
• City or State searched
• Approximate location (only with your permission)
• Search date and time

This information is used to improve search functionality and website performance.

7 Payment Information

If you purchase a paid listing plan, payments are processed through a secure third-party payment gateway. EMITTER receives limited transaction details, including:

• Order ID
• Transaction ID
• Subscription Plan
• Payment Status
• Invoice Details

EMITTER does not collect or store your:

• Debit Card Number
• Credit Card Number
• CVV
• UPI PIN
• Internet Banking Password
• Other sensitive payment credentials

These are handled directly by the payment gateway provider. Depending on your payment method, the merchant or billing descriptor on your bank statement or payment receipt may appear as "M and S Enterprise" for payment processing and GST invoicing purposes.

8 Automatically Collected Information

We may automatically collect:

• IP Address
• Browser Information
• Device Information
• Operating System
• Website Usage Data
• Cookies
• Analytics Information

9 How We Use Your Information

We use your information to:

• Create and manage user accounts
• Display charging station listings
• Process payments
• Generate invoices
• Respond to enquiries
• Improve website functionality
• Improve search results
• Prevent spam and abuse
• Detect fraudulent activity
• Maintain platform security
• Comply with legal obligations

10 Listing Responsibility and Review

Users are responsible for ensuring that the information they submit is accurate, complete, and up to date. By submitting a listing, you confirm that you have the necessary rights or authority to publish the information and any uploaded images. EMITTER may review, edit formatting, reject, or remove listings that violate our policies or contain incomplete, misleading, duplicate, or inappropriate content.

11 Information Accuracy

EMITTER is an information directory. Unless expressly stated, EMITTER does not physically inspect, independently verify, certify, endorse, or guarantee:

• Availability
• Operational status
• Pricing
• Charger compatibility
• Safety
• Business ownership
• Service quality
• Accuracy of submitted information

Users should verify important details directly with the charging station operator before visiting.

12 Free and Paid Listing Plans

EMITTER offers both Free and Paid Listing Plans. Paid plans may include additional features such as:

• Featured Listings
• Additional Images
• Business Profile
• Enhanced Visibility within EMITTER
• Premium Listing Features
• Analytics
• Priority Support

The features included in each plan are described at the time of purchase. Purchasing a paid plan does not guarantee enquiries, customers, business growth, revenue, or rankings on search engines or third-party platforms.

13 Cookies

EMITTER uses cookies to:

• Keep users signed in
• Remember preferences
• Improve website performance
• Analyse website traffic
• Enhance user experience

Users can disable cookies through browser settings, although some features may not function correctly.

14 Information Sharing

We do not sell or rent your personal information. We may share information with:

• Payment Gateway Providers
• Hosting Providers
• Email Service Providers
• Analytics Providers
• Government Authorities where legally required
• Law Enforcement Agencies where required by law

15 Public Listing Information

Charging station information published on EMITTER is publicly accessible. Public listing information may be indexed by search engines and other publicly available search technologies.

16 Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no website or internet transmission can be guaranteed to be completely secure.

17 Your Choices and Rights

You may:

• Update your profile
• Edit your listings
• Delete your listings
• Request account deletion
• Contact us regarding your personal information

Certain information may be retained where required by applicable laws, accounting requirements, tax obligations, fraud prevention, or dispute resolution.

18 Third-Party Services

EMITTER may link to or integrate with third-party services including:

• Google Maps
• Navigation Services
• Payment Gateway Providers
• Analytics Services

Their use of your information is governed by their own privacy policies.

19 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page together with the revised "Last Updated" date. Continued use of EMITTER after changes are published constitutes acceptance of the updated Privacy Policy.

20 Contact Us

If you have questions regarding this Privacy Policy or wish to contact us about your personal information, please contact:

• EMITTER: EV Charging Station Directory
• Email: support@emitter.in
• Website: EMITTER